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VMS PROVIDE ACCIDENT MANAGEMENT SERVICES TO SPECIALIST HYDRATION COMPANY

Angel Springs is the UK’s leading specialist in workplace hydration. With 14 depots located throughout the UK and over 200 mobile engineers, they provide an extensive product range from water coolers, hot water dispensers, hospitality systems and consumable accessories. Customers can rent, buy, or choose from a variety of fixed price packages to suit your every requirement.

Angel Springs offer a friendly, local service to guarantee their customers have a welcoming and professional experience from product ordering right through to delivery. As a pro-active company, the number one priority is to ensure that their fleet stays on the road for customer support and deliveries. To help assist maintain and manage their fleet repairs, VMS will be on hand 24 hours a day to support their drivers and operation when they need us most.

To keep costs down, we help by capping repair costs to make sure drivers get back on the road as quickly as possible. We take the responsibility of accidents away from the fleet manager and provide a cost solution that will save the company money plus reducing the number of accidents on the road.

Our accident management services include:

• 24/7/365 incident reporting and claims handling service
• Full repair management
• National network of approved body shops
• Replacement vehicles
• Full range of engineering services
• Third party claims handling and intervention
• Uninsured loss recovery

Our bespoke software system is available online to access vehicle maintenance records and to keep up to date with all outstanding vehicle repairs. For greater efficiency, repairs are arranged promptly and paperwork completed to ensure vehicles are back on the road as quickly as possible. To ensure a time saving procedure, we require minimal involvement from drivers as we recognize the importance to focus on other core areas of the business.

Kevin Matthews, National Operations Director at Angel Springs, has said “We chose VMS over other suppliers due to their flexible approach and simplicity of service, VMS made it so easy for us to use and have taken the headache out of accident management.”